Casca Jewellery

shipping policy

SHIPPING:


ONLINE PRE-PAID

  • We offer shipping for all orders across India.
  • Currently, we do not provide international shipping.
  • A shipping fee of INR 80/- is applicable to orders below INR 899/-.
  • FREE SHIPPING is provided for orders valued above INR 899/-.
  • We accept payments via Net Banking, Debit Card, Credit Card, UPI & Paytm.
  • All prices (MRP or Discounted Rates) include GST.

 

DELIVERY:

EXPRESS DELIVERY:

  • Standard shipping for Express Delivery Tag Products is within 5-7 business days, with variations based on the shipping address and pin code.
  • You will receive a notification on your registered contact number and email once the order is shipped.

Exchange services are not available, we exclusively offer Replacement  options in case of damaged product.


STANDARD DELIVERY:


Our courier partners deliver from Monday to Saturday, excluding public holidays, with a delivery window from 10:00 AM to 6:00 PM.

Shipping durations differ based on the product, as indicated on respective product pages. Standard delivery typically takes 3-7 business days, while make-to-order items may require an additional 5-7 days. If an order includes multiple products, the longest shipping time applies.

 

DELIVERY PROCEDURE & NOTIFICATIONS:

  • A notification will be sent to the registered contact number and email address upon the order being shipped from our warehouse.
  • Address changes are not available once the order is placed successfully.
  • It is mandatory to include an email address in each order for effective communication.
  • Upon shipping, the customer will receive an SMS on their registered number and an email containing the order and tracking details.
  • The company is not responsible for delays caused by natural disasters or unforeseeable events.
  • We will aid in tracking parcels in case of issues arising from the delivery partner’s side.
  • Refrain from disclosing any OTP to the delivery partner until your order has been successfully delivered to you at your given shipping address.


For any further information on delivery or shipping details contact us at:
Email ID:  support@shopcasca.in
Business Hours: Monday – Friday 10:00AM – 6:00PM (IST)

0